TECH TIPS and TROUBLESHOOTING
Problem Cause Solution 
Motor will not start Electric Plug Push plug securely into outlet
Try another outlet
Check circuit breaker
Bring in for service 

Motor stops suddenly 
Thermal cut off
Thermal breaker
(push to reset) Let motor cool. If it will not reset, bring in for service.
If it resets but quits again. Replace bag or filters. Check machine for obstructions.
Bring in for service 

Poor cleaning Dust bag full
Dirt cup full
Secondary filters full
Broken belt
Plugged
Motor broken Replace what you can Empty what is full Purchase clean filters Replace belts often Inspect for obstructions Bring in for service 
Poor cleaning
(part 2) Brush roller bound up
Bristles worn down.
( some machines have adjustable brushes for extended use ) Remove any hair, threads, carpet strands. Replace belt. Or brushroller.
Bring in for service 

Hard to push Base dirty
Height adjustment too low
Belt broken or worn Clean base of dirt and tar
Adjust height up a little
Replace belt
Bring in for service 

Burning smell Belt ( rubbery ) 
Motor ( Electrical ) 
Check for obstructions and replace belt
If electrical bring in for service 

Motor runs / power head does not Hose
Electrical Connections
Breaker on power head
Bad motor Bring in for service 

Power head runs / motor does not Defective wiring
Motor problem Bring in for service 
Blows dust when running No bag in machine
Filters missing
Dirt cup seals bad or missing
Cup warped
Hole in bag or loose
Cheap dust bag Inspect and replace as needed 
Install Genuine or quality micron replacement

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